How to Reset Your TV With Our Mitchell & Brown Step-By-Step Guides

Modern Technology Problems

As with all modern-day technology, there may be a whole host of reasons as to why you would want to reset your tv and start from scratch.

We have listed a wide range of reasons why you may need to reset your TV below:

Random Restarting TV

You may be experiencing your TV randomly turning on and off unexpectedly. With a factory reset, this could sometimes stabilise the internal hardware system and stop the random restarts.

Problems with Display or Sound

Sometimes, you may find problems with distortion, both auditory and visually. A reset of your Mitchell & Brown TV may solve this problem by refreshing TV settings.

Network Connectivity Problems

It could be the case that your TV is having trouble connecting to Wi-Fi or other network related problems.

Issues With Apps or Software

If you are having trouble with TV apps, such as crashing when loading, freezing whilst trying to use them or simply not responding to any remote commands, a reset to your Mitchell & Brown TV can sometimes clear glitches and improve the app performance.

Slow TV Performance

As time passes, your Mitchell & Brown TV performance may start to slow down due to the amount of data that has been accumulated via TV updates, software upgrades etc. A full factory reset can sometimes give it a boost in performance.

How To Reset Your Mitchell & Brown TV Model

We have created a simple step-by-step process on how to reset your TV for both our Android and Linux operating systems, as well as the video above, follow the steps below to easily reset your TV without the fuss!

Factory reset steps for Android/QLED models:

  1. Press Menu
  2. Scroll to Advanced Options, press OK
  3. Press 4725 on the remote and a hidden menu will appear on screen
  4. Press OK on Factory Reset

Factory reset for Linux models:

  1. Press Menu / Home (House symbol)
  2. Press 4725 on the remote and a hidden menu will appear on screen
  3. Scroll to Diagnostics, press OK
  4. Scroll to Factory Reset, press OK

Still have issues with your Mitchell & Brown TV? Get in touch:


📞 01204 377 693

(Our support team working hours are Monday to Friday excluding public holidays, 8:30am – 5:30pm.)

At Mitchell and Brown, we're committed to providing our customers with the best possible TV experience. If you need any help setting up your TV or have any questions about our products, please don't hesitate to contact us