UK Customer Service: At the Heart of Mitchell & Brown
At Mitchell & Brown, as a British TV brand, we believe that great technology should be backed by exceptional support — and that starts with true UK customer service.
From the moment you purchase one of our televisions, you’re not just buying a product — you’re becoming part of the Mitchell & Brown family. And we take that commitment seriously.
Why UK Customer Service Matters
In an era dominated by faceless call centres and automated replies, we believe in doing things the right way. That’s why our customer service is based right here in the UK. Our friendly support team is trained to help with everything from technical advice to warranty support, giving you peace of mind and a personal touch you won’t find elsewhere.
Whether you’ve got a question about a streaming platform, need guidance setting up your TV, or simply want some advice on choosing the right model — we’re here to help. No overseas call queues, no frustrating forms. Just UK customer service you can rely on.
Going Above and Beyond
We know that our customers expect more than just a high-quality television — they expect trust, reliability, and service. That’s why we offer:
- UK-based phone support from our knowledgeable team
- Easy-to-understand warranties, with no hidden small print
- A network of trusted UK retailers to support you locally
We’re not just a name on a box. Mitchell & Brown was founded with the aim of bringing customer-first values back to consumer electronics. That means every part of our customer journey is built around you.
A Brand You Can Trust
When you choose Mitchell & Brown, you’re choosing a brand built on family values, British expertise, and award-winning service. Our TVs are designed with the latest smart features, sharp 4K resolution, and easy usability — but it’s our customer care that sets us apart.
Don’t just take our word for it — 90% of our customers stated that our UK-based customer service was an important factor in making their purchase. And with our dedication to real UK customer service, we’ll be here when you need us.
Experience the Mitchell & Brown Difference
As a family-run British brand, we’re proud to lead the way in customer satisfaction. From first-time buyers to loyal customers upgrading their living rooms, our mission is simple: to provide brilliant televisions, backed by brilliant service.
When it comes to choosing a TV, choose one backed by real people, real support, and real UK customer service. Choose Mitchell & Brown.
Get In Touch Today
Need help with your Mitchell & Brown TV? Have a question before you buy? Our UK-based support team is just a phone call or email away.
📞 Call us: 01204 377 693
📧 Email: customerservice@mitchellandbrown.co.uk
🌐 Visit: https://www.mitchellandbrown.co.uk/contact-us/
Whether you’re a customer, retailer or just looking for more information, we’re always happy to help. That’s the Mitchell & Brown promise — built on true UK customer service.