Vote for Mitchell and Brown in the ERT Customer Service Award 2022! - blog post image

Vote for Mitchell and Brown in the ERT Customer Service Award 2022!

We are super-pleased to announce Mitchell & Brown has been shortlisted for ERT magazine’s Customer Service Award!

The ERT Awards recognise the attention and enthusiasm of professionals from across the electrical retail market.

Do you think we do the best job with our customer service to our customers? We do, and we would love for you to vote for us if you feel the same! Simply head over the ERT Awards voting form and put a tick for the best of British customer service next to Mitchell & Brown.

Best Manufacturer / Supplier Customer Service

Mitchell & Brown …… 🗹

Don’t forget…. Mitchell & Brown has built its entire business on providing outstanding customer service to its customers.

In five years, Mitchell & Brown has become the UK’s best-loved domestic TV brand, selling exclusively through independent High Street electrical retailers across the country. The brand only partners with retail stores that share their same passion for quality and high standards of customer service, ensuring the end-user customer is fully looked after every step of the way.


Customer service highlights

· 7-Year warranty across the range, offering long-term peace of mind

· UK customer help centre to help with ANY query, pre-sale, set-up and in use

· Friendly UK phone line support, plus email help if preferred

· Demonstration, delivery, set-up and removal of old TV options from retail partners

· British, family run business supporting local communities, charity and football


No TV brand offers greater support for its customers or embeds it so comprehensively in their business ethos and culture. That is the Mitchell & Brown difference.


Vote today!